Customer Service

Store Location

37 Lake Street 
Arnolds Park, Iowa 51311
Hours 10am - 8pm daily 
Located in Queen's Court

Return & Exchange Policy

We want you to be fully satisfied with your purchase, and we understand that sometimes a return is necessary. We will gladly accept returns within 14 days of delivery or exchanges within 30 days of delivery for online purchases. 

Items must be returned unworn, unwashed, undamaged, unused, and with original tags attached. All sale items are final sale.

How to Make a Return or Exchange

Please email us at info@boathouseapparel.com prior to sending your items back to request authorization of your exchange and to confirm that your desired item and size for exchange are in stock. We often produce in small, limited runs, but we’ll be happy to place an item for exchange on hold for you while we await your original merchandise. Upon receipt of a confirmation email, please send the original merchandise to the below address. Please include a note specifying the item/size for which you’d like to exchange. All exchanges must be made within 30 days of the original ship date. Original postage and return postage charges are not refundable. All sale items are final sale.

1609 Erie Ave
Spirit Lake, IA
51360
Please complete the form to contact us about any questions
regarding our products, your order, or returns.