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Customer Service

Return & Exchange Policy

We want you to be fully satisfied with your purchase, and we understand that sometimes a return is necessary. 

Boat House Apparel gladly accepts returns of unworn, unwashed, undamaged or defective merchandise purchased online for full refund or exchange within 14 days of delivery to the original form of payment.

Being a small business with inventory constantly changing, we can only offer exchange or store credit within 90 days of delivery.

Any item purchased outside of, A Boat House Apparel store or Final Sale items cannot be returned. Please allow up to 2 weeks for us to receive and process your order.

    How to Make a Return or Exchange

    1. Please complete the Return/Exchange card included with your order and drop it into a bag/box with your items.
    2. Use the provided shipping label for free returns on all orders!
    For gift returns or exchanges, please contact us at or complete the form below. 

    Thanks for contacting us. We'll get back to you as soon as possible.

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